Jake Gyllenhaal stars in a critically-acclaimed role as Davis Mitchell, a successful investment banker who begins to unravel after losing his wife in a tragic car crash. What starts as a complaint letter to a vending machine company turns into a series of letters, in which Davis reveals startling personal details. The letters catch the attention of customer service rep Karen and amidst emotional burdens of her own, the two form an unlikely connection. With the help of Karen and her son, Davis starts to rebuild, beginning with the demolition of the life he once knew.